Refund and Returns Policy

Delivery Policy – Justindrugmart.com

At justindrugmart.com, we offer multiple fast and reliable shipping options to ensure your medications reach you on time.
We partner with trusted carriers, including FedEx, UPS, USPS, and DHL Express, to provide both standard and overnight delivery services across the USA.

Eligible orders may also qualify for free shipping based on ongoing promotions or purchase value.
Our goal is to deliver your medications quickly, safely, and discreetly right to your doorstep.

Refund Policy

Your satisfaction is our top priority at justindrugmart.com.
We offer refunds under specific conditions outlined below to maintain a transparent and fair process.

1. Order Cancellation

Orders may be canceled within 3 hours of payment for a full refund.
After this window, the order will be processed for shipment, and cancellations or refunds will no longer be available.

2. Non-Delivery

Customers may request a refund if the order is not received within 2–3 business days of payment, provided the following exceptions do not apply:

❌ Refunds will not be issued if:

The shipping address provided was incorrect or incomplete.
The address was changed after order confirmation.
The package was delivered successfully but remained unclaimed by the recipient.

Product Effectiveness Guarantee

At justindrugmart.com, we supply authentic, high-quality, FDA-approved medications and stand behind their effectiveness with a 100% satisfaction guarantee.

If you find your medication ineffective, you may request a refund within 1–2 days of receipt, subject to the following conditions:

✔ A full refund will be issued only if the product is undamaged and in its original packaging.
❌ No refunds will be granted for opened, used, or damaged products.
✔ Refunds are processed to the original payment method used during checkout.

Reshipment Policy

Customers are eligible for free reshipment under the conditions outlined below:

1. Damaged Products

If your medication is damaged during shipping, we will issue a free reshipment after verification of the damage.

2. Delivery Delays

If your package is delayed beyond the expected timeframe, please reach out to our Customer Support Team via chat, email, or phone.
We will promptly investigate the issue and, if the shipment cannot be traced, we’ll arrange a reshipment at no additional cost.

Customer Support & Contact Information

Our Customer Service Team is available 24/7 to assist you with any refund, reshipment, or delivery-related inquiries.
We are committed to providing quick and helpful resolutions for every customer.

📧 Email: justinmedicare.official@gmail.com
📞 Phone: +1 518-917-6444